Terms of Use

The rules for using NEVORA.

• Using NEVORA

  NEVORA is provided by VELANI LLC for authorized workforce scheduling and operations. Use it only for a workspace you’re authorized to access, under these terms and applicable law. Your organization may have a separate service agreement with VELANI LLC.

• Your account

  Owners, Managers, Leads and Employees sign in at their own workplace address with their Employee ID and password. Email verifies registration and supports recovery; it is not the normal sign-in ID. The four-digit PIN identifies a person only on a shared-tablet time clock and is separate from the portal password. Keep your sign-in details private, give accurate information when asked, and report suspected unauthorized access to support@thevelani.com. Use only your own sign-in and permissions. Your organization manages work assignments and access by role. Report incorrect work records through the correction process or to your workplace administrator.

• Free trial and assisted setup

  The standard trial lasts 30 days, requires no card and starts when the workplace is provisioned. Teams over 30 employees require assisted setup and a quote. Velani reviews eligibility; approved teams receive the same 30-day no-card trial from provisioning. Contact support@thevelani.com; we respond to assisted-setup requests within two business days. Sending a request does not activate a trial or guarantee eligibility.

• After an unpaid trial

  When an unpaid trial ends, operational access is restricted. The Owner can open billing and export available payroll records; employees can still view their own available pay statements. Trial expiry does not start an automatic workplace-deletion timer. This does not promise indefinite retention: the Privacy Policy and a verified deletion request still govern which records are kept or removed.

• Work records and employment

  NEVORA helps record and share workplace information. Your employer remains responsible for its employment decisions, payroll obligations and workplace rules. Follow your workplace’s approval process to change attendance or other work records. These terms don’t waive any employment, wage, privacy or other legal rights.

• Acceptable use

  Don’t harass, threaten, impersonate, discriminate against or abuse anyone. Don’t share unlawful or sexually exploitative content, expose someone’s private information without authority, send malware, try to get access you aren’t given, or falsify or tamper with work records. Use workplace communications for their intended purpose and respect intellectual property and confidentiality.

• Your content

  You keep any rights you have in what you submit. You allow VELANI LLC, and the service providers working for it, to process it as needed to run NEVORA, deliver it to its intended audience, protect the service and meet applicable obligations. Only submit content you’re allowed to share.

• Reporting concerns

  Email support@thevelani.com to report content or behavior that breaks these rules, including concerns about an administrator. Describe the item and where it appears, without extra personal information. We review concerns and may remove content or restrict accounts. Your workplace’s own reporting channels are also available.

• Privacy and deletion

  Our Privacy Policy explains how information is handled and your choices. You can request account deletion from Profile; see Account deletion. Some workplace records may be kept for the specific purposes and periods explained there.

• Access to the service

  Features depend on your role and your organization’s settings. We may restrict access to address security incidents, misuse or loss of authorization. Email support@thevelani.com about a restriction or a service problem. These terms don’t create any charge for you.

• App license

  For the iOS app, Apple’s standard end-user license agreement applies unless VELANI LLC provides its own through the App Store. These terms apply alongside that license as the law allows.

• Changes and contact

  We post updated terms with their effective date and give additional notice, or ask you to accept them, where required. Contact VELANI LLC at support@thevelani.com or by mail at VELANI LLC, 1654 Calle Tulipan, Suite 100, San Juan, PR 00927.